After a period of adjustment, the Quick Mill Pop-Up has earned the respect of our users. The quality components and speed of a single boiler machine for temperature adjustments are excellent. The build of the machine is really solid, with the side load water tank an super feature. After achieving the best grind, temperature and water flow (the OPV adjustment lever is top-notch) the resulting coffee is first rate. The steam function can stand up to most pro machines with double boilers. The team at Kitchen Barista were great at answering questions and providing support. The only point of concern I have with the Quick Mill brand is the lack of online support in the form of video or forums to teach, or answer common questions. I believe the company wishes to keep it's integrity by not being consumer direct, but more immediate support for after purchase Q&A would be appreciated from Quick Mill.